• Job description

    Job Summary:
    Chateau Westport Resort is seeking dependable and detail-oriented housekeepers to join our hospitality team. The ideal candidate will ensure exceptional cleanliness and presentation of guest rooms, common areas, and manage laundry duties. This position requires excellent attention to detail, reliability, and the ability to work both independently and collaboratively.

    Key Responsibilities:

    • Thoroughly clean and sanitize guest rooms, bathrooms, hallways, and common areas.

    • Operate laundry equipment to wash, dry, fold, and organize linens and towels.

    • Identify and effectively treat stains, ensuring linens meet the highest cleanliness standards.

    • Maintain inventory control of linens, towels, and housekeeping supplies.

    • Use cleaning supplies and equipment safely, adhering to proper procedures.

    • Perform floor care tasks, including sweeping, mopping, vacuuming, and polishing.

    • Report any maintenance concerns or safety hazards promptly to management.

    • Respond promptly and courteously to guest requests or inquiries.

    • Ensure all laundry areas are clean, organized, and functioning smoothly.

    Qualifications:

    • Previous housekeeping, laundry, or custodial experience preferred; hospitality experience is a plus.

    • Familiarity with stain-removal techniques and proper handling of laundry equipment strongly desired.

    • Strong organizational and time-management skills.

    • Ability to prioritize tasks effectively in a fast-paced environment.

    • Commitment to maintaining exceptional cleanliness and guest satisfaction.

    Why Join Our Team?

    • Employee discounts

    • Opportunities for professional growth

    • Supportive and welcoming team environment

    Chateau Westport Resort is an Equal Opportunity Employer and does not discriminate on the basis of age, race, gender, religion, marital status, national origin, veteran status, disability, or any other protected category.

    Job Types: Full-time, Part-time, Seasonal

    Pay: From $16.66 per hour

    Expected hours: 25 – 40 per week

    Benefits:

    • Employee discount

  • Front Desk Agent

    Job Summary:
    Chateau Westport Resort is seeking a friendly, professional, and dedicated Front Desk Agent to join our vibrant hospitality team. As the first point of contact, you'll provide exceptional guest service, manage reservations, and ensure a welcoming experience. This role also involves assisting with laundry duties, maintaining cleanliness in common areas, including the pool and fitness room, and ensuring up to five restrooms remain clean and inviting.

    Responsibilities:

    • Welcome guests warmly and handle check-in/check-out processes efficiently.

    • Answer phone calls promptly with professional and courteous etiquette and return voicemails promptly.

    • Assist guests with questions regarding hotel amenities, local attractions, and reservations.

    • Address and resolve guest inquiries and complaints with empathy and professionalism.

    • Maintain accurate guest records using hotel management software.

    • Coordinate closely with housekeeping and maintenance to meet guest needs promptly.

    • Assist with laundry tasks, including washing, drying, folding linens, and maintaining laundry areas.

    • Regularly clean and maintain common areas and ensure cleanliness in up to five common area restrooms.

    • Report any maintenance issues or safety concerns promptly to management.

    Qualifications:

    • Previous hotel front-desk experience preferred; customer service experience required.

    • Familiarity with hotel management software is beneficial.

    • Excellent interpersonal and communication skills; multilingual abilities are a plus.

    • Strong organizational skills with the ability to multitask effectively.

    • Ability to operate phone systems and manage multiple calls professionally.

    • Comfortable assisting with laundry and common-area cleaning duties.

    • Ability to remain calm, professional, and solution-oriented under pressure.

    Employment Details:

    • Job Type: Full-time and part-time

    • Pay: Starting from $16.66 per hour

    • Expected Hours: 25-40 hours a week depending on hotel needs. Possible overtime in peak season.

    • Benefits:

      • Employee discount

      • Free parking

    Join our team at Chateau Westport Resort, where your welcoming smile and attention to detail create memorable stays for our guests!

  • Maintenance Technician

    Job Summary:
    Chateau Westport Resort is seeking a reliable, proactive Maintenance Technician to join our team. This role is crucial in maintaining the beauty, safety, and functionality of our resort by performing a wide variety of general maintenance tasks, including painting, landscaping, minor repairs, and hardware installations.

    Responsibilities:

    • Perform general maintenance tasks such as painting, patching holes, drywall repair, and carpentry.

    • Install, repair, or replace hardware such as door handles, locks, thresholds, and fixtures.

    • Conduct routine landscaping tasks, including mowing, trimming, weeding, and general grounds upkeep.

    • Maintain cleanliness and safe operation of outdoor spaces, walkways, and resort common areas.

    • Handle minor plumbing and electrical repairs and troubleshooting.

    • Regularly inspect, report, and address maintenance and safety issues promptly.

    • Maintain the swimming pool area, including basic upkeep and water quality checks (training provided if needed).

    • Collaborate effectively with housekeeping, front desk, and management to resolve maintenance needs promptly.

    • Assist with managing maintenance supply inventory and equipment upkeep.

    Qualifications:

    • Previous general maintenance, handyman, or similar experience preferred.

    • Basic knowledge of painting, landscaping, plumbing, and electrical systems.

    • Experience installing and repairing hardware such as door thresholds, locks, and fixtures.

    • Ability to work independently, prioritize tasks efficiently, and handle multiple projects simultaneously.

    • Strong attention to detail, reliability, and excellent problem-solving skills.

    • Physical stamina and ability to perform work involving lifting, climbing, bending, and outdoor activities.

    Employment Details:

    • Job Type: Full-time and Part-time available

    • Pay: Competitive wages (DOE)

    • Schedule: Flexible availability preferred; occasional weekends or evenings may be required

    • Benefits:

      • Employee discounts

      • Free parking

      • Opportunities for professional development

    Join our dynamic Chateau Westport Resort team and help us provide a welcoming, safe, and enjoyable experience for all our guests!

  • Laundry Attendant

    Job Summary:
    Chateau Westport Resort is seeking a reliable and efficient Laundry Attendant to join our dedicated hospitality team. The Laundry Attendant ensures fresh linens and cleanliness throughout the resort, assists with housekeeping duties, strips linens from guest rooms, and maintains tidy common areas. Your contributions directly enhance the comfort and satisfaction of our guests.

    Responsibilities:

    • Wash, dry, fold, and restock towels, linens, and guest laundry efficiently.

    • Strip linens from departing guest rooms and properly dispose of trash.

    • Assist housekeeping staff by helping maintain guest room cleanliness and bed preparation.

    • Sort and treat linens for stains, ensuring proper cleaning processes.

    • Monitor inventory of laundry supplies and communicate restocking needs promptly.

    • Ensure laundry facilities and surrounding work areas are clean and organized at all times.

    • Collaborate with housekeeping staff to deliver fresh linens and supplies to guest rooms.

    • Dispose of trash and recycling appropriately from guest rooms and laundry areas.

    • Occasionally perform other housekeeping-related duties as assigned by management.

    Qualifications:

    • Previous experience in laundry or housekeeping preferred; training provided as needed.

    • Detail-oriented with the ability to handle multiple tasks effectively.

    • Ability to work both independently and collaboratively within a team.

    • Ability to perform physically demanding tasks, including lifting, bending, and standing.

    • Strong reliability, positive attitude, and excellent time-management skills.

    Employment Details:

    • Job Type: Full-time / Part-time available

    • Pay: Starting Pay at $16.66 per hour

    • Benefits:

      • Employee discounts

      • Free parking

      • Supportive, team-oriented work environment

      • Opportunities for professional growth

    🌊 Apply today and become part of our exceptional Chateau Westport Resort team!

  • Night Audit

    Job Summary:
    Chateau Westport Resort is looking for a dependable, detail-oriented Night Auditor to join our hospitality team. The Night Auditor ensures smooth overnight operations, performs daily financial reconciliations, handles guest requests, and maintains cleanliness and security throughout the resort. Your contributions will directly impact the comfort and safety of our guests.

    Key Responsibilities:

    • Complete nightly audits by reconciling daily transactions, balancing accounts, and preparing financial reports.

    • Conduct guest check-ins/check-outs professionally and efficiently during overnight hours.

    • Answer phone calls, respond promptly to guest inquiries, and handle requests courteously and effectively.

    • Perform quiet-hour housekeeping tasks, including laundry duties, maintaining cleanliness in lobby and common areas, and disposing of trash.

    • Ensure resort security by conducting routine property and safety inspections.

    • Clearly communicate overnight incidents, maintenance concerns, or issues to management.

    • Assist guests with inquiries regarding reservations, amenities, or local information.

    Additional Duties Include:

    • Performing basic housekeeping duties such as tidying common areas and maintaining restrooms overnight.

    • Assisting in laundry tasks such as washing, drying, folding linens, and restocking as needed.

    • Completing occasional light administrative tasks as assigned by management.

    Qualifications:

    • Previous night audit, front desk, or hospitality experience preferred. Training provided for motivated candidates.

    • Basic familiarity with hospitality management software and cash-handling experience is beneficial.

    • Strong problem-solving, organizational, and attention-to-detail skills.

    • Ability to effectively handle multiple tasks independently during overnight shifts.

    • Excellent customer service and interpersonal skills.

    • Reliability, flexibility, and the ability to remain calm and professional in any situation.

    Employment Details:

    • Job Type: Full-time or Part-time available

    • Pay: Starting at $16.66 per hour

    • Hours: Overnight shifts; flexible scheduling may include weekends and holidays

    • Benefits:

      • Employee discounts

      • Free parking

      • Positive and supportive team atmosphere

      • Opportunities for growth within the company